Stop Losing Sales to Failed Deliveries and Slow COD Settlements
Royal Truck is the courier service built for e-commerce sellers running Facebook and TikTok ads in Kenya. Get same-day delivery in Nairobi, coverage across all 47 counties, and COD settlements in 24-48 hours, not weeks.
Based overseas? We work with sellers in China, Morocco, the United States, Nigeria, the UAE, the United Kingdom, and with brands across Kenya inventory into Nairobi, delivery nationwide.
Everything You Need to Scale Your E-commerce Business
Stop losing sales to logistics bottlenecks. Our services are built specifically for e-commerce sellers running Facebook and TikTok ads. Helping you reduce return rates, get paid faster, and scale without the headaches.
Last-Mile Delivery
Stop losing customers to delivery delays. Our last-mile delivery service ensures your orders reach customers fast, same-day in Nairobi, next-day across all 47 counties. What this means for your business: Higher customer satisfaction, fewer refund requests, and more repeat purchases. We handle the complexity of Kenya's logistics network so you can focus on scaling your ads.
- Same-day delivery Nairobi
- Next-day delivery all counties
- Real-time GPS tracking
- Reduce return rates by 40%
Order Fulfillment
From receiving inventory to packing, shipping, and returns management, we handle everything. What this means for your business: Free up 15+ hours per week to focus on marketing and product development. No more late-night packing sessions or warehouse headaches. Scale from 50 to 500 orders per month without hiring a fulfillment team.
- Complete fulfillment solution
- Save 60% on fulfillment costs
- Scale without hiring
- 15+ hours saved per week
Cash on Delivery (COD)
Unlike other couriers who hold your money for weeks, we settle COD payments within 24-48 hours. What this means for your business: Improve cash flow, reinvest faster in ads, and scale without waiting for payments. Our transparent dashboard shows every transaction in real-time, so you always know where your money is.
- 24-48 hour COD settlement
- 10x faster than competitors
- Real-time transaction dashboard
- Improve cash flow instantly
API & Google Sheets Integration
Connect Royal Truck directly to your store, Google Sheets, or custom system via our API. Orders sync automatically, tracking updates in real-time, and you get instant notifications. What this means for your business: Zero manual data entry, eliminate human error, and process 100+ orders in minutes instead of hours. Perfect for sellers running high-volume Facebook and TikTok ad campaigns.
- Automatic order syncing
- Google Sheets integration
- Process 10x more orders
- Zero manual data entry
Fulfillment Center Kenya
State-of-the-art fulfillment center in Kenya with climate-controlled storage, advanced inventory management, and 24/7 security for your products
- Climate-controlled storage
- Advanced WMS system
- 24/7 security monitoring
Call Center Services
Our professional agents follow up on every delivery, rescue failed attempts, and handle customer queries so your reviews stay clean and your return rate stays low. What this means for your business: Fewer returns, higher customer satisfaction scores, and zero time spent chasing delivery issues yourself.
- Proactive delivery follow-up on every order
- Multilingual support (Swahili + English)
- Reduce return rates by up to 40%
- Issue resolution without involving the seller
See How We Deliver Excellence
Discover how Royal Truck Star Courier has become Kenya's leading fulfillment company, serving businesses across all 47 counties with unmatched reliability and service.
Experience our commitment to excellence in every delivery
Why Choose Our Fulfillment Company in Kenya?
As the leading fulfillment company in Kenya, we operate state-of-the-art fulfillment centers equipped with advanced inventory management systems. Our fulfillment services help e-commerce businesses reduce costs, improve delivery times, and scale operations across Kenya.
Fulfillment Process
- Receive & Store Inventory
- Process Orders Automatically
- Pick, Pack & Quality Check
- Ship to Customers
Fulfillment Benefits
- Reduce Operational Costs
- Faster Order Processing
- Scalable Storage Solutions
- Professional Packaging
Kenya's Most Trusted Fulfillment Company & E-commerce Partner
With years of experience as a leading fulfillment company in Kenya, we understand the unique challenges of e-commerce fulfillment and logistics. Our fulfillment services, combined with same-day delivery in Nairobi and comprehensive coverage across all counties, make us the best fulfillment partner for businesses of all sizes.
Nationwide Kenya Coverage
Professional courier services to all 47 counties with local expertise and last mile delivery solutions in each region
Same Day Delivery Nairobi
Best same-day delivery service in Nairobi, Mombasa, and Kisumu. Next-day delivery to all major towns across Kenya
Secure & Insured Logistics
Full insurance coverage up to KES 100,000 and secure handling procedures for all e-commerce packages
What Sellers Say From Casablanca to Lagos to Guangzhou
Royal Truck handles Kenya logistics for sellers based around the world.
"I was stuck shipping stock from London every two months but stressing daily about whether someone in Nairobi would actually handle my inventory and get my shillings back to the UK. The three-hour time gap meant I was on WhatsApp at weird hours, and I'd paid for warehousing I'd never seen. Six months with Royal Truck and I sleep better: 600+ units through them last quarter, COD hits my account in under 48 hours, and I get a photo when a new shipment lands. They're the ground team I never had when I'm miles away."
"Before Royal Truck, Guangzhou to Nairobi air freight wasn't the headache it was what happened after the boxes landed. My old contact would go quiet on WeChat when COD was supposed to wire back to China, and half my instructions got lost in translation. I move 500–800 pieces every three to four weeks; now their team replies the same day even when I'm asleep in China, settlements hit our account on schedule, and I stopped wondering if cash from Nairobi would actually reach us. If you're shipping from China into Kenya, you need a partner who doesn't ghost you."
"I run PanAfrica Goods from Dubai and Kenya was the sore spot two couriers before this held my COD for two weeks and couldn't reliably hit Kisumu or Eldoret. Customers blamed my brand, not the truck. Switching to Royal Truck brought average COD payout from about 12 days to under two on our books, and delivery complaints dropped hard. They're not magic, but they're the first Kenya team that made our East Africa push feel serious instead of embarrassing when I'm not on the ground."
"Our Lagos team sources skincare and home goods for ads targeting Kenya, but I was flying blind on what happened after DHL handed off in Nairobi returns piled up with zero detail and naira conversions were a mess. Royal Truck's dashboard finally tells us why a parcel came back, their call center answers in English without the runaround, and in five months return-related refunds dropped from about 18% to 11% while we grew stock in their warehouse. I can brief our partners in Nigeria with real numbers, not guesswork."
Selling to Kenya From Overseas?
We work with sellers based in China, Morocco, the United States, Nigeria, the UAE, the United Kingdom, and Kenya. Ship your inventory to our Nairobi fulfillment center we handle storage, last-mile delivery, COD collection, and settlements back to your account. You manage everything remotely via our dashboard or WhatsApp.
- Remote-friendly Manage your Kenya operations from anywhere
- COD settled Funds back to you fast
- Fulfillment center We store, pack, and ship for you
We respond within 1 hour during Nairobi business hours (Mon–Fri 8am–6pm EAT, Sat 9am–4pm EAT)
Ready to Scale Your E-commerce Business Without Logistics Headaches?
Join 500+ sellers who've eliminated failed deliveries and slow COD settlements. Get started in 5 minutes, no long-term contracts, no setup fees.
✨ Limited spots available for new clients this month
🎁 Free integration support (worth KES 15,000) for first 10 new clients